Privacy Policy

Last updated: May 2026

Geowox ("Geowox", "we") operates www.geowox.com (the "Site"). This policy explains what personal data we collect, why we collect it, who we share it with, and the rights you have under the EU General Data Protection Regulation (GDPR).

The Site is a marketing website. It does not host an account system and does not ask you to submit personal information to read its content.

1. Data we collect

We process personal data in two narrow situations:

  • Analytics. If you accept analytics cookies, Google Analytics 4 collects a randomly generated identifier and basic interaction data: pages viewed, referrer, approximate location derived from your IP address, and device or browser information.
  • Live chat. If you accept chat cookies and start a conversation through the Crisp widget, Crisp processes the content of your messages and any contact details (such as name or email) you choose to provide.

If you email us at support@geowox.com, we process the contents of that email to reply to you.

2. Legal basis

  • Consent (Art. 6(1)(a) GDPR) for analytics and live chat, given through our cookie banner.
  • Legitimate interest (Art. 6(1)(f) GDPR) in handling direct email enquiries you send us.

3. Third parties

We rely on the following processors:

  • Google Ireland Ltd — Google Analytics 4. Aggregate visitor statistics.
  • Crisp IM SAS — live chat widget. Real-time conversations and message history.

These providers may transfer data outside the EEA. Where they do, they rely on Standard Contractual Clauses or equivalent safeguards.

4. Retention

Analytics data is kept according to the default Google Analytics retention setting (up to 14 months). Chat transcripts are retained by Crisp until you or we delete them. Email correspondence is kept for as long as needed to handle your enquiry.

5. Your rights

Under GDPR you have the right to access, rectify, erase or port your data, to restrict or object to processing, and to lodge a complaint with your local data protection authority. To exercise any of these rights, contact support@geowox.com.

6. Cookies

For the specific cookies we set and how to revoke consent, see our cookie policy.

7. Changes

If we update this policy, the revised version will appear on this page with a new "last updated" date.

Contact

Geowox · support@geowox.com