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Process management, for lenders & brokers

Yes on the process, booking to reportstart to sign-offno chasing required

Every booking arrives with the address, property details and borrower already filled in. From the confirmation email to the signed report, lenders and brokers follow the same live tracker and the same chat thread as Geowox and the surveyor, with reminders firing automatically the moment a step runs late.

0chat thread, three parties
0%bookings arrive prefilled
0status-check emails needed
app.geowox.com/process
What's happeningBookings arrive prefilled, lender, borrower and property, nothing re-keyed.

Booking Prefilled

9 Ashgrove LawnTerenure, Dublin 6W · D6W F8K2Booked
Lender, borrower & propertyAll three prefilled, nothing re-keyed by anyonePrefilled ✓

Confirmation Live tracker

Confirmation email sentTo lender and borrowerDay 0
Tracking link sentLive status, no login neededDay 0
Tracker opened by brokerProgress checked without a single emailDay 1

Live chat Posted

Seen by everyone, instantlyNo refresh, no forwarding, no CC chains
Lender sees it live Geowox sees it live Logged to the order record
Posted ✓

Delivery Signed

Valuation reportPDF delivered the moment it's signed
Data synced to lender via API · Chat & reminder log attached
The process, covered end to end

Five moments. All accounted for.

From the first click on a booking link to the report landing in a lender's system, nothing depends on someone remembering to follow up.

3fields prefilled automatically

Booking, already filled in

The property address, core home characteristics and lender and borrower details travel into the booking module automatically, nothing re-typed.

Livetracking link

Confirmed, then tracked

An email confirms the booking the moment it's placed, with a live tracking link the booking party can open at any time to see exactly where things stand.

3parties, one thread

One chat, everyone in it

Geowox, the lender and the surveyor share a single live chat. The surveyor posts progress updates that the lender and Geowox can view at any time.

Autoreminders, logged

Nothing slips through quietly

If an inspection date isn't updated, or a report isn't signed within a few business days of inspection, a reminder goes to the surveyor by email and in-platform, logged in the chat for everyone to see.

Booking to confirmation

The booking arrives filled in. The confirmation arrives instantly.

The two moments that used to mean re-keying details and waiting on an inbox now happen in one motion.

Prefilled booking

Nothing re-typed, nothing missed

Whether the booking comes from a lender's LOS or a broker's link, the vital data is already there when the module opens.

Confirmation & tracking link

Confirmed by email, tracked from there

The moment a booking is complete, the booking party gets a confirmation email with a live tracking link, theirs to check any time, with no need to ask anyone for a status update.

The shared chat thread

Geowox, the lender and the surveyor: one thread, always current

1

The surveyor posts progress

Inspection booked, inspection complete, report in review: each update is posted to the thread as it happens.

2

Everyone sees it, any time

The lender and Geowox can open the same thread whenever they want an update, no separate call or email required.

3

Reminders are logged, not hidden

When an automated reminder is sent to the surveyor, it's posted to the thread too, so the lender can see exactly what's been chased and when.

Automated reminders

Nothing waits on someone noticing

Two moments are watched automatically, and both escalate the same way: a reminder to the surveyor, logged where every party can see it.

Inspection dateDay 0
Awaiting updateDay 1
Reminder sentDay 2 · email + in-platform
Logged in chatVisible to all parties

Inspection date not confirmed

If the surveyor hasn't updated the inspection date in the platform, an automated reminder is sent by email and logged in the chat.

Report not signed in time

If the report isn't signed within a few business days of the inspection date, the same reminder fires, again visible to the lender and Geowox in the chat.

Delivery & data

The report lands everywhere it needs to, at once

Delivery isn't a separate step someone triggers manually. It happens automatically the moment the report is signed.

The signed PDF report is delivered to both the booking party and the lender at the same time.
The underlying hard data, figures, dates and reference details, is pushed into the lender's system via API.
The full chat history and reminder log stay attached to the order for later reference.
Delivered to booking party
PDF report · C. Doyle
Delivered to lender
PDF report · Nua Money
API push: Loan #IE-90417
Report ID, valuation figure & dates synced to lender system
What certainty on the process wins you

Less chasing, fewer surprises, faster closings

The knock-on effects show up in how the file moves, not just in how it feels to manage.

Status-check emails

With a live tracker and a shared chat, nobody needs to ask "any update?". The answer is already visible.

On time

Fewer stalled files

Automated reminders catch a late inspection date or an unsigned report before it becomes a delay.

Shared

Broker & borrower trust

A transparent process, visible from the moment of booking, matches the digital experience they expect elsewhere.

Synced

Clean handoff to the lender

Hard data lands in the lender's own system via API, nothing to re-key once the report is signed.

Getting started

Up and running in three steps

No change to how borrowers or brokers experience the process today, just visibility and follow-up that used to be manual.

01

Connect your booking method

Order from your LOS, or start with personalised booking links. Either way, vital data is prefilled from day one.

02

Activate tracking & chat

Every order gets a confirmation email, a live tracking link and a shared chat thread with Geowox and the surveyor, no setup required.

03

Go live

Reminders, tracking and report delivery run automatically from the first booking, with your API sync in place from the start.

Questions

Frequently asked, about process management

The practical details, answered before you switch on a demo.

The property address, core home characteristics, and the lender and borrower details are prefilled into the booking module, so whoever is booking only needs to confirm the remaining details.

The booking party receives an email confirmation as soon as the booking is complete, with a live tracking link they can open at any time to see progress, no login or app required.

Geowox, the lender and the surveyor. The surveyor posts progress updates, and all parties can view the full thread at any time.

A reminder goes to the surveyor by email and in-platform if the inspection date hasn't been updated in the platform, or if the report hasn't been signed within a set number of business days from the inspection date. Every reminder is also logged in the chat thread.

The signed PDF report is delivered automatically to both the booking party and the lender at the same time the underlying data is synced to the lender's system.

Alongside the PDF, the hard data behind the report, figures, dates and reference details, is pushed into your system via API, so nothing needs to be re-entered manually.

Ready to say yes to the whole process?

See how Geowox turns booking, tracking, chat updates, reminders and delivery into one accountable workflow, with visibility for lenders and brokers at every step.

GDPR-aligned data handling Secure report vault Encrypted, secure data exchange Full end-to-end audit trail